One inbox, one phone line, one WhatsApp thread — staffed by the people who actually publish the site. Whether you want a product walkthrough, a rate card, a syndication feed, or you just spotted a wrong scoreline, this is where it lands.
A 30-minute screen share with a product lead. We open the live match centre, the widget builder and the syndication dashboard against a real fixture and let you drive. No slides, no sales deck, no recording unless you ask for one.
Tell us the placements, impressions, feed depth or seat count you need and you get a written, GST-inclusive quotation with a rate card attached — not a "starting from" number. Quotes hold for 30 days and name every deliverable and deadline.
No brief yet? Take twenty minutes with a partnerships lead or an editor and work out whether syndication, a creator deal or a sponsored show fits what you are trying to do. You leave with a recommendation even if it is "not us, not yet".
Fill this once and it routes straight to the right desk. Fields marked * are required. Everything you send is covered by our Privacy Policy and is never sold or shared with an ad partner.
Team news, contract movement, a board decision that has not been announced. Mark your message TIP in the subject line. We protect sources as a matter of policy and we will never publish anything that identifies you without your explicit, written agreement.
A wrong scoreline, a misspelt name, a stat that does not survive a second look. Send the article link and what is wrong. Verified corrections are made within one working day and carry a dated note at the foot of the piece explaining what changed.
Interview requests with our editors, match accreditation, embargoed releases and podcast bookings for The Third Umpire, Offside Rule and Pit Wall Radio. Include your outlet, deadline and the format you need.
Freelance pitches, staff applications and internships. Send three published clips or a 200-word pitch — not a full draft. We read everything, and we answer freelance pitches inside five working days even when the answer is no.
The office sits on the second floor of D block, a short walk from the Greater Kailash market side of the enclave and roughly ten minutes by road from the Nehru Place and Kailash Colony corridors. Visitors are welcome by appointment — call ahead so we can meet you at the gate and clear you at reception.
Billing, invoices, cancellations
Card declines, GST invoices, plan changes and refunds under our published cancellation window. Quote your member ID for a faster answer.
Widgets, feeds, API keys
Integration questions, embed sizing, rate limits and sandbox credentials for the scores and statistics feed.
Forum, moderation, appeals
Report abuse, appeal a removed post or a suspension, or ask for your community profile and posting history to be deleted.
The Daily Siren, 7:30 AM IST
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Commercial enquiries are acknowledged the same working day and answered in full within two working days — a written quote for pricing requests, or a proposed slot for demos. Editorial tips and corrections are handled faster: match-day scoreline errors are usually corrected within fifteen minutes of a WhatsApp message. Our working week is Monday to Friday, 10:00 AM – 7:00 PM IST.
Both. Standard display, newsletter and podcast placements have a published rate card that we send on request. Sponsored series, data licensing and creator partnerships are quoted against your brief because the deliverables and the term differ every time. All quotes are in Indian rupees, state GST separately, and hold for thirty days. See Pricing for the published tiers.
No. Commercial and editorial are separate reporting lines and no advertiser sees a story before publication. Anything paid for is labelled as sponsored or branded content at the top of the page and is written to the same accuracy standards as our reporting. If that separation is a problem for a campaign, we are the wrong partner and we will tell you on the first call.
They are stored on our enquiry system, used only to answer you, and retained for twenty-four months so we can pick up a conversation where it stopped. We do not sell them, we do not push them to advertising partners, and you can ask us to erase them at any time by writing to the Grievance Officer. The full basis for processing is set out in the Privacy Policy.
One line, one desk, no phone tree. Monday to Friday, 10:00 AM – 7:00 PM IST — or WhatsApp any time and we will pick it up in the morning.